Refund Policy

Refund Policy

Your Refund Policy

At Montandon Solutions, we want you to be completely satisfied with your purchase of the Dixon School Road Bouldering Guidebook. Please read our policy below.

Refund Policy


Eligibility for refunds:

  • Refunds are only available for guidebooks purchased directly through our website.
  • To qualify, the book must be returned in new, unused condition.

Refund timeframe:

  • Refund requests must be made within 60 days of your purchase date.

Non-Refundable Items:

  • Shipping costs are non-refundable.
  • Used, damaged, or marked books cannot be refunded.
  • Digital products are not refundable

Returns & Refund Process

  1. Contact us at ian@montandonsolutions.com with your order number and reason for return.
  2. If approved, we’ll provide return instructions.
  3. Once we receive and inspect the book, we’ll issue a refund to your original payment method.

Exchanges

  • If your book arrives defective or damaged, we’ll gladly send you a replacement at no additional costs.

Contact Us:

If you have any questions about this policy, reach out to us at

Montandonsolutions.com

ian@montandonsolutions.com